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Technical Support for Developers Panel

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Event
MinneBar 8 (6 April 2013)
Panel
This is not a panel.
Summary
Tips for developers on how support can make your product awesome.
URL
Topic
Schedule
2013-04-06 12:00


Room: Discovery


Presenters

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It's one thing to create a great product, but it takes more than impressive technology to make working with it awesome. From answering emails to creating tools and libraries to improve the setup experience, providing exceptional tech support can make a big difference in the success of your product. We'll discuss effectively splitting time between development and support, picking the right support channels, how we apply customer questions to reduce support requests, and why having developers providing tech support is a good idea.

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